Protecting PHI in Live Chat Communications
How to keep private information private, even in live chat communication
What is in the e-book
1. What is HIPAA
"HIPAA has created great challenges to health information management professionals regarding the release of patient information. More clarification of the law, standardized instructions, and extensive training of healthcare workers should be addressed."
2. The dangers of not complying
Who is the biggest offender?
3. HIPAA Requirements
How do you avoid breaking HIPAA laws? Easy, follow the rules.
- HIPAA Privacy rule
- HIPAA Security rule
4. Protecting PHI in live chat communications
Live chat is another usual suspect because it often does not have the necessary safety precautions to ensure HIPAA compliance and data security - unless you have security precautions like the ones that exist in the LiveHelpNow help desk software.